Privacy Policy

This Privacy Policy explains how OOO "ФРОДДИ" (OGRN 1241600059557, INN 1655506150, the "Operator", "we") collects, uses, and protects personal data of users of the Froddy website, account dashboard, and anyone who contacts us.

1. Data Operator

OOO "ФРОДДИ" · INN 1655506150 · OGRN 1241600059557
420074, РФ, Республика Татарстан, г. Казань, ул. Петербургская, д. 52, офис 43 блок 37
Data Protection Officer: Bondarenko Arkadiy Mikhailovich
Contact: hello@froddy.io

2. Data We Collect

Account data: email address, name, company name (provided during registration).

Transaction data: event payloads submitted via API (entity IDs, amounts, metadata). We do not require or store end-user personal data — only identifiers you choose to send.

Technical data: IP address, user-agent, browser type, access timestamps, access logs.

OAuth identifier: Google ID received during Google OAuth authorisation.

Payment data: billing is handled by our authorised payment partners. We do not store card numbers or CVV codes.

3. Purposes of Processing

• Providing access to the service and account functionality
• User authentication and account management
• Handling support requests and inquiries
• Payment processing and access status management
• Fulfilling contractual obligations
• Maintaining security of the service and infrastructure
• Complying with applicable law

4. Legal Bases

Performance of a contract to which you are a party; compliance with a legal obligation; your consent, where required by law.

5. Data Sharing

We do not sell personal data. Data may be shared with:

• Infrastructure providers: for service delivery and hosting
• Authorised payment partners: for billing and access management
• Email service (Resend): for transactional notifications only
• Analytics providers (Yandex Metrica, Google Analytics): anonymised usage statistics only
• Government or regulatory authorities: only when legally required

Personal data of Russian Federation citizens is stored on servers located in Russia in accordance with Federal Law No. 152-FZ and RKN notification No. 100184935.

6. Retention

Data is retained only as long as necessary to fulfil the stated purposes or comply with legal requirements. After the purpose is fulfilled, data is deleted or anonymised.

7. Security

We apply technical and organisational measures including TLS encryption in transit and access controls limited to authorised personnel.

8. Your Rights

You have the right to access, correct, restrict, or delete your personal data; withdraw consent where processing is based on consent. To exercise your rights: hello@froddy.io

9. Cookies and Analytics

We use a session cookie required for account operation and authentication. The website uses Yandex Metrica and Google Analytics to collect anonymised usage statistics. You can opt out of analytics cookies via the cookie banner.

10. Changes

The current version of this Policy is always available at /legal/privacy. Changes take effect upon publication.